Q.1. What is communication? (कम्यूनिकेशन क्या है?)
Ans. Sharing of ideas, thoughts or information between two or more individuals is called communication.
(दो या दो से अधिक व्यक्तियों में सूचनाओं, योजनाओं और विचारों के आदान प्रदान को कम्यूनिकेशन(संवाद) कहते हैं।)
Q.2. What are main types of communication? (कम्यूनिकेशन के मुख्य प्रकार क्या हैं?)
Ans. It is mainly of three types
1. Verbal Communication
2. Non-Verbal Communication
3. Visual Communication
Q.3. What is verbal and Non-Verbal Communication?
Ans.
Verbal Communication(वर्बल कम्यूनिकेशन):- In this type of communication, we communicate with people by using words. It is done by two methods- Oral and Written
Non Verbal Communication(नॉन-वर्बल कम्यूनिकेशन):- In this type of communication, we communicate with people without using words. It is done by body language, gestures etc.
Q.4. What is Visual Communication?
Ans. Visual Communication :- In this type of communication we communicate with people by using images. For Example - Road Signs, Toilet Signs
Q.5. What are the elements of communication?
(कम्युनिकेशन के तत्व कौन कौन से हैं?)
Ans.
1.Sender
2. Message
3. Channel
4. Receiver
5. Feed Back
Q.6. What is sentence? What are its main parts? (वाक्य क्या है ? इसके मुख्य भाग क्या हैं?)
Ans.
It is a group of words which has some meaning. It has mainly three parts(यह शब्दों का समूह है जिसका कोई अर्थ होता है। इसके सामान्य तीन भाग होते हैं -)
1. Subject(कर्ता)
2. Object(कर्म)
3. Verb(क्रिया)
Q.7. What is MINTS rule of Capitalisation?
Ans.
M- Months, Days Name
I- I letter itself
N- Naming words of person, place etc.
T- Title e.g. Mr., Sh., Mrs. etc.
S-Starting letter of the sentence
Q.8. How much percentage of our day-to-day communication is done using wotds?
Ans. Only 7% communication is done using words.
Q.9.What is feed back? What are its types?
Ans.
There are three types of feed back
1. Positive feedback
2. Negative Feed back
3. No Feed back
Q.10. What are 7Cs of communication? ()
Ans.
1. Clear -use clear words
2. Concise- Use simple Words
3. Concrete- Use Exact Words
4. Correct-Use correct spelling and grammar
5. Coherent- Words are related to your topic
6. Complete- Information should be complete
7. Courteous-Use respectful and polite words
Q.11. What are the main barriers in effective communication?
Ans.
1. Physical Barriers
2. Linguistic Barriers
3. Interpersonal Barriers
4. Organisational Barriers
5. Cultural Barriers
Q.12. What are the effective components or major components of feed back?
Ans.
1. Specific
2. Timely
3. Polite
4. Offering continuing support
Q.13. Which of the following is an example of oral communication?
Ans.
(a). Newspapers
(b). Letters
(c). Phone call
(d). E-mail
Ans. Phone call
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(आप सभी छात्रों से गुजारिश है जो कोई भी हिन्दी माध्यम से भी पढ़ाई कर रहे हैं कृपया इस विषय को अंग्रेजी में उस तरह से सीखें जैसे आप अंग्रेजी विषय को सीखते हैं यह यूनिट आपके व्यक्तित्व में निखार के साथ साथ अंग्रेजी की जड़ें भी मजबूत कर देगी।
शुभकामनाएं। )
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