These notes are prepared by Sh. Gurpreet Singh Vocational Teacher Retail GSSS Mirzapur Hisar.
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Sr.No. |
Chapter Name |
Notes Link |
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Unit-01- Introduction to retailing |
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01. |
Session-01-Basics of Retailing |
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02. |
Session-02-Organised and Unorganised retailing |
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03. |
Session-03-Store and Non- Store Retailing |
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04. |
Session-04- Indian and Global Retailers |
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Unit -02-Receiving and Storage of goods |
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05. |
Session01- Classification of Goods |
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06. |
Session02-Procedure for receiving and dispatching stock to stores |
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07. |
Session03- Storage of goods in retail operations |
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08. |
Session04- Procedure of Goods Handling |
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Unit 03- Stock levels in Storage |
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09. |
Session01- Stock Levels in Retail Stores |
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10. |
Session02-Documents required for stock handling |
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11. |
Session03-Reporting Storage Space |
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12. |
Session04- Handling Equipment |
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13. |
Additional Notes |
Inactive |
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Unit04- Customer Needs and Service |
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14. |
Session01-Customer Needs and Service |
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15. |
Session02-Effective Customer Service |
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16. |
Session03-Organization Standards |
Inactive |
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17. |
Additional Notes |
Inactive |
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19. |
Full Syllabus Revision Notes |
Inactive |
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